Find out if your clients are satisfied

Only your clients can properly assess if your services or products meet their needs. Therefore, it is a good idea to regularly conduct a satisfaction survey. This will immediately show you where there is room for improvement and how you can stay one step ahead of the competition.

Satisfaction survey for your individual or professional clients:

  • After a client event
  • After a purchase
  • After collaboration

Make an appointmentor call +32 (0)3 205 52 52

Only ‘yes’ or ‘no’ provides insufficient added value

Our telephone market researchers collect information that not only tells you if your clients were satisfied, but also why they were satisfied, and what could be better. We do that by composing narrowly-defined questions and reporting the answers in a clear manner:

  • Recap of each conversation in clear language
  • Information can always be consulted via a web application
  • Direct line to our call-centre agents in order to discuss the content

Ask your clients for feedback

Because they are your most important stakeholders.

Make an appointmentor call +32 (0)3 205 52 52

“Sometimes respondents give very short answers or don’t know what to say. By asking the right questions I make it easier for them to formulate their answers.”

Sylvie

How can we help you?